I received this message while trying to cancel my MobileMe subscription yesterday. I am using Firefox 3.0.5. This is not the kind of experience that I am used to when dealing with Apple. Unfortunately, every nasty thing that I have heard or read about MobileMe was reinforced by this incident. If it wasn’t bad enough that I couldn’t find a use for the service, it simply isn’t better than other similar offerings out there for what I need, they put a technical glitch between me and my ability to cancel. Ouch!
I am glad that Eddie Cue is in charge of this project now. He proved an awesome (and tough) product manager/strategist when I worked with him and his team at MyPublisher. I am hopeful that he can steer MobileMe in the right direction.
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